Solving sticky problems by putting the end user at the centre
Techniques from design thinking can help solve even the hardest problems, through divergent thinking and keeping the end user at the centre of your solution.
- Energy and Utilities
- Other
- Health Services
- Government
- Education
- Financial Services
- Project Management
- Business Analysis
- Program Management
- Change Management
- Architecture
- Data Analysis/Migration
- Master Scheduling
in value delivered
currently delivering
Across projects undertaken
Dec 2013 – Feb 2020
Dec 2013 – Feb 2020
The Project Lab is a boutique consultancy that specialises in providing businesses with qualified and highly experienced program managers, project managers and business analysts.
We focus on building trusted relationships - if we don't have the right consultant for your needs, we won't take the job.
We deliver on time, every time, and strive to understand your business as if it was our own. We promise to listen carefully and speak clearly, to help you make the right decisions for your company.
Take a look through our latest case studies. We think the results speak for themselves.
Setting up for a Long Range Win
In some situations, the long view is actually the easiest bit to achieve, but knowing where and how to get started can be difficult. Having committed to an extensive 5-year program of work worth over $100 million, this client needed help with the getting started; they were struggling to break down their first year into manageable activities. Since each subsequent year’s funding was reliant on successful delivery of the current year’s projects threatening the entire tranche of work.
When Time is Tight
Sometimes the call comes when the project is already at the "thin edge of the wedge." The Project Lab was contacted for just such a project, with a client already dangerously close to realising serious business risks. The legacy version of their finance software was coming to end-of-life and they needed to move swiftly to avoid a problem impacting end of financial year business processing.
Recovering a Struggling Project
Running three months behind, missing key deadlines and with more than $1 million of future funding dependent on the project’s success, we called on the expertise of our entire Project Lab team to uncover the real blockers holding our client’s project back.
Lab Blog
How human-centred design problem-solving can get your project back on track
We've all experienced the Project Management nightmare scenario. You're managing a data migration project, for example, and halfway through your well-oiled execution, the project delivery date is brought forward two months. And the core requirements change. If you carry on with your original plan, you're not going to meet your objectives, so you need to do something a little radical to stay on target. It's time for a quick deep-dive into human-centred design — what if you forgot about the technical side of your solution, and instead focussed on the end-user? The people in the business who would use the tool/data/outcome in their everyday jobs. With the right people in the room, some smart, divergent thinking, and keeping the end-user at the centre of your solution, you can navigate your way to project success.
Read MoreHow to communicate effectively up to leadership and down to teams
Communicating effectively is an art. Managing it well can smooth the path to project success. And knowing how to plan communications effectively will help you be an even better project manager. But how do you communicate well to leadership and your teams? What hurdles might you face? And what are the elements of a good communication plan that gets everyone from the top down involved, engaged and supportive? As a project manager, 90% of your time is spent communicating. You plan every task and milestone in your project in detail, so make sure you give your communications with as much focus. A well thought out plan will free up you and the team to focus on other project deliverables.
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