We are on the lookout for exceptional people.

Location: Hobart or Launceston

Engagement Type: Permanent Part Time 0.6 FTE (22.5hrs)

Reporting to: Head of Customer Experience

Does this sound like you?

• You have a passion for communications and marketing.
• You can produce digital and offline content that communicates The Project Lab’s work and contributes to achieving the organisation’s strategic objectives in a consistent and systematic way.
• You’re a team player in every aspect and thrive in collaborative environments, enjoying the support of others while also taking any opportunity to give it back.
• You’re able to put the proverbial pen to paper and have it understood by a range of audiences.
• Your soft skills enable you to develop meaningful relationships and rapport with clients and understand the human part of your work.
• You’re looking for diversity, flexibility and can handle some ambiguity when it comes to project and work pipelines.
• You share a passion for our values and the work that we do.

Are we the right fit for you?

We are…

A team of experienced professionals who provide a huge range of advisory and management consulting services. We are dedicated to benefiting Tasmania through improving and enabling Tasmanian organisations to achieve their goals.

We are a fresh innovative organisation with a focus on Tasmania, our clients, and the internal desire to continually improve and grow.

We believe

Our actions matter, and that the work we do with our clients matters which is what gets us all out of bed each day and why our brand purpose is ‘Make it Matter’.  

Let us show you what we do

We could talk for days about what we do, after all, we love it.

But the easiest way for you to get a feel for what we do is to peek behind the curtains and check out the work we do with our customers.

Check out our case studies here

Our people

They’re kinda a big deal to us. Well, huge really. Our people are our brand, our everything. Our culture is integral to how we hire, support and grow our team of high performing professionals.

We invest time in getting to really know the individual members of our team; getting conversant with their strengths and career aspirations; and coaching and helping each individual member become even more successful than they would have been, had they not been a member of the group.

Say hello to our team

Our perks

We get that most professionals choose to start consulting for different reasons, whether it’s more work, life balance or for the diversity that different clients, different engagements offer.

We’ll provide you with a supportive environment and the backing of a team that will be available to help you sound out ideas, construct solutions to problems and collaborate on solutions. We play as a team to increase morale, improve the service and value delivered to clients, and to secure better business.

You’re flexible? So are we. We are open to you working with us to design your working week to bring out your best. This could be as a permanent, fixed term or casual employee, or as a contractor.

So now you know if we're the right fit for you, but are you the right fit for us? Let’s find out.

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Need more info? Here's the full Position Description

Role: Associate Consultant – Communications &Brand

Position Objectives:

The primary objective of the Associate Consultant – Communications & Brand is to maximise The Project Lab’s capacity to network and communicate its messages and work effectively, both internally and externally to deliver business growth, brand awareness, customer, and team member engagement objectives.

Position Description:

The Associate Consultant – Communications &Brand supports the Head of Customer Experience to implement The Project Lab’s communication strategies through content production and coordination of communications processes. The Associate Consultant – Communications & Brandis the primary person responsible for creating content for and updating The Project Lab’s digital platforms, including the website and social channels. This role is responsible for ensuring key information on our work is readily available, both online and offline. The role works with teams across the organisation, ensuring that The Project Lab’s content is aligned to our strategy and brand and effectively targets The Project Lab’s key audiences.

The Associate Consultant – Communications &Brand will need to have a genuine passion for promoting The Project Lab and supporting the success of the business through its communications both internally and externally.

Our Brand Purpose is to Make it Matter. It’s why we get out of bed, it’s what we pause and consider before making the best decisions for our clients and it’s at the front of mind when thinking of our colleagues.  Our purpose is supported and underpinned by our core values of Care, Waste Not, Do the right thing, No ego and Fun. You will be accountable in promoting and practicing The Project Lab's values and actively lead in creating a positive culture and impact through the communications function you perform. 

Responsibilities

• Support the Head of Customer Experience with the implementation of The Project Lab’s Communication& Brand Strategy
• Produce digital and offline content that communicates The Project Lab’s work and contributes to achieving the organisation’s strategic objectives in a consistent and systematic way
• Research, write, edit and proofread copy for social media, blogs, emails, newsletters, the intranet, and the website to engage supporters and inspire them to take actions
• Create eye-catching visual content including images, videos, gifs and infographics for digital channels
• Support teams to finalise case studies, project summaries, templates, and other communications for audiences
• Reinforce The Project Lab brand by applying key messages, style, tone of voice and brand essence to all content
• Develop content, facilitate, measure and report on the results of communication campaigns, together with trends and developments across channels, and identify opportunities for continuous improvement
• Research and produce thoughtful, creative, and compelling content that is on-brand, consistent in style quality and tone and optimised for the user and search experience for all online and offline channels
• Maintain the health of The Project Lab’s social media channels by ensuring a consistent social presence that promotes our brand and communications strategy, is aligned with social trends and engages with key moments, news stories and trending topics, and by elevating complaints and reputational risks where necessary
• Plan and co-ordinate internal and external events, including actively contributing to The Project Lab’s Social Committee  
• Conduct market research on The Project Lab’s key audiences and investigate a wide range of topics for copywriting development; identifying content opportunities in line with organisational and strategic priorities
• Provide writing and editing support, advice and assistance to internal teams across the organisation, including the development of written communications

Skills & Experience

• A bachelor's degree in marketing, communications, journalism, public relations, or a related field and/or relevant experience in communications and brand including developing and/or implementing strategies
• Exceptional interpersonal skills with the ability to build relationships with a variety of stakeholders across cultures
• Excellent communication and editing skills to convey to a wide range of audiences
• Ability to produce inspiring and engaging content
• Accuracy, multi-tasking skills, time management and attention to detail are critical
• Strong technical IT competency  
• Experienced in writing for all media platforms
• Self-motivate and self-disciplined with the ability to work with autonomy, meet deadlines and manage competing priorities
• Proven social media and networking experience
• Strategic and creative mindset
• Demonstrated ability to embrace change with flexibility to work in a dynamic environment

If you have any questions or would like to discuss the role with us in more detail, please contact Kristy Brown - Head of Customer Experience on 0438024791 or kristy.brown@theprojectlab.com

Applications close at 9.00am on Monday 23 May 2022