Kristy Brown

Head of Customer Experience

Kristy is an accomplished senior executive and collaborative HR strategist with extensive experience in managing, leading, and inspiring high performing multidisciplinary teams, and a proven ability to engage, empower and motivate others to achieve positive business outcomes.

Kristy has a strong client focus and a passion for business improvement, having led the successful redesign and delivery of services across several large and dynamic organisations in Tasmania. As a proud Tasmanian, and graduate of the Tasmanian Leaders Program, Kristy is passionate about the work we do at The Project Lab and is on a mission to help build, grow, and transform organisations; leading the delivery of projects that make a meaningful impact in the lives of Tasmanians.

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